When you request an increase in the number of license connections the existing license set will not be modified. Instead, you will be given a new license set containing the additional licenses.
For example, if you have 10 concurrent license connections but request 12 you will be given a new license set giving 2 additional license connections that will be used alongside your existing license set.
Changes are requested and applied to license sets. They cannot be applied on individual licenses (licensed features) inside a set.
The complete process for adding concurrent license connections is as follows:
Generate request for additional connections (in Licensing Server Manager).
Send request to ATS in one of the following ways:
Export request to a file and send it to ATS.
Automatically send request through customer site.
Wait for the request to be processed by ATS.
Receive and apply updates in one of the following ways:
Receive update file from ATS and import it.
Automatically apply the updates when working logged in to the customer site.
Open Licensing Server Manager.
Select the License Store tab.
If required, click Expert Mode to show the expiration date buttons.
Click Request Connections.
The Request for additional connections dialog opens. Only license sets for which additional connections can be requested are shown.
Enable the check-boxes for the license sets you want to modify.
Click Edit Seats next to a license set.
Modify the number of concurrent and named licenses for each license within the license set and click Update.
Click Export Request.
If a request is created before the updates of a previous request have been applied then the previous request will be discarded.
Select a location and filename for the change request.
Click Save (the file is saved with a .trg extension).
Send the license request to ATS administration by e-mail or on the Customer website.
Open Licensing Server Manager.
Select the License Store tab.
If required, click Expert Mode to show the expiration date buttons.
Click Request Connections in the Customer Website section.
The Request for additional connections dialog opens. Only license sets for which additional connections can be requested are shown.
Enable the check-boxes for the license sets you want to modify.
Click Edit Seats next to a license set.
Modify the number of concurrent and named licenses for each license within the license set and click Update.
Click Export Request.
The request is sent to ATS and notifications are sent to the appropriate people to process the request.
If a request is created before the updates of a previous request have been applied then the previous request will be discarded.
ATS will send a file (*.trg) containing the requested updates.
Store the update file (*.trg) locally.
Open Licensing Server Manager.
Select the License Store tab.
Click the Import License File button.
Locate and select the update file.
Click Open.
Licensing Server Manager indicates whether or not the requested license modifications succeeded.
Open Licensing Server Manager.
Select the License Store tab.
Click Check for Updates.
The Import from Customer site dialog opens. The upper pane contains new license sets (this includes connection and expiration date updates) and the lower pane contains activation request responses.
If required, change the customer using the drop-down list.
Enable the check boxes in the upper-pane of the license set updates to be imported.
Click Process selected.
Licensing Server Manager indicates whether or not the requested license modifications succeeded.
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